Senior Info Sec Operations Engineer | OKTA | IAM

The ServiceNow Security Organization (SSO) The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impactWhat you get to do in this role:Experience with Okta admin console and REST API (user/group lifecycle, session management, directory integration)Production experience building Python automation scripts (testing, error handling, logging, observability)Hands-on experience with SailPoint IIQ connectors (configuration, troubleshooting, custom rule development)Familiarity with ServiceNow ITSM, workflow automation, and integrations (MCP servers, Flow Designer)Experience with AI/LLM concepts, prompt engineering, or API-based automation (building chatbots, autonomous agents, or similar)Exposure to Splunk, Grafana, or similar observability platformsDevOps/GitOps experience, CI/CD pipeline familiarity, or infrastructure-as-code exposureCISSP, CISM, or equivalent IAM certificationBackground in FedRAMP-compliant environments or similar compliance frameworksSolid experience in Agile development processes and DevOps cultureLearning mindset and keen interest to build knowledge of User Access Management and AI-native automation